Frequently asked questions
Plain answers about how AisleReply works, what it costs, the languages it speaks, and how your guests' data is looked after.
What is AisleReply?
AisleReply is a UK done-for-you wedding RSVP service that confirms every guest over WhatsApp. A multilingual AI assistant messages each guest personally in their own language, captures plus ones, dietary needs and per-event attendance, and delivers replies to a live dashboard. Pricing starts at £149 per wedding.
How do I collect RSVPs digitally for my wedding?
Submit a guest list with each guest's name and mobile number. AisleReply's assistant sends each guest a personal WhatsApp message in their own language, asking about each event, plus ones and dietary needs. Replies arrive on your live dashboard.
Can guests RSVP on mobile?
Yes. AisleReply is delivered entirely through WhatsApp, so guests reply from their phone in the same app they already use every day. There is no form to fill in, no link to click, and no app to download.
Does AisleReply work for UK weddings?
Yes. AisleReply is built for UK weddings. Prices are in pounds sterling, copy and support are in British English, and the team operates in UK time. International guests of UK couples are fully supported in their own language.
How much does AisleReply cost?
A one-off fee per wedding. Essential is £149 (up to 100 guests, one event), Standard is £349 (up to 300 guests, up to two events), Premium is £599 (unlimited guests and events). No subscription.
What languages does AisleReply support?
Over 50 languages including Hindi, Punjabi, Polish, Urdu, Spanish, Mandarin, Yoruba, Arabic, Portuguese and French. Each guest receives and replies in their own language naturally - the couple does not need to translate anything.
What is AisleReply Pages?
AisleReply Pages is a paid add-on that gives couples a hosted wedding information page linked into the RSVP flow. It covers venue details, schedules, travel and accommodation, and stays in sync with the RSVP system so guests always see current information. See aislereply.com/features/pages.
How do I manage a guest list with AisleReply?
Submit your list - by spreadsheet, copy-paste, or photo of a written list - to the AisleReply team. The team builds the assistant for you. Ongoing changes (adding guests, swapping plus ones, updating dietary needs) happen via your live dashboard or by emailing the team.
Can I use AisleReply if I am a wedding planner?
Yes. Wedding planners use AisleReply on behalf of their couples, and can also join the RSVP Circle partner programme to earn 20% commission on every wedding referred. High-volume planners can request white-label or co-branded options. See aislereply.com/partners.
What is RSVP Circle?
RSVP Circle is AisleReply's partner programme for wedding industry professionals. Planners, venues, photographers and registrars earn 20% commission on every wedding they refer. Apply at aislereply.com/partners.
Does AisleReply handle multi-event weddings such as a sangeet, mehndi and reception?
Yes. Every event is tracked separately. Each guest confirms each event individually, with their own plus ones and dietary needs per event. AisleReply is built for multi-day and multi-event South Asian, Nigerian, Jewish and Western weddings.
Can AisleReply chase guests who have not replied?
Yes. On Standard and Premium plans, the assistant sends polite, well-timed reminders to guests who have not yet confirmed. Reminders are paced sensibly and never sent late at night, so guests feel cared for rather than nagged.
What happens if a guest asks a question the assistant cannot answer?
On Standard and Premium plans, any question the assistant cannot answer is handed off to the couple. The couple receives a notification, types a one-line reply, and the assistant delivers it to the guest in their own language.
Is AisleReply secure with my guests' data?
Yes. AisleReply is operated by Validus Media Ltd (UK Company 08013355) and is UK GDPR compliant. Guest data is encrypted in transit and at rest, stored in UK and EU data centres, and deleted on request or after the wedding has completed plus any retention period the couple specifies.
How long does it take to set up?
Setup is done-for-you and usually takes one working day from receiving your guest list. Premium plans receive priority setup. Once live, guests start receiving WhatsApp messages immediately and your dashboard begins to fill.
Can I export my RSVPs for my caterer?
Yes. Standard and Premium plans include a caterer-ready export of confirmed attendees, plus ones, and dietary requirements per event. Available in spreadsheet format from the live dashboard at any time.
Can AisleReply be used outside the UK?
AisleReply is built primarily for UK couples but works wherever WhatsApp is widely used by guests. Couples in Ireland, the wider EU, the Gulf and South Asia regularly use AisleReply. Pricing remains in pounds sterling.
What if I need to change plans after I sign up?
You can upgrade at any time and only pay the difference. Downgrades are not offered once setup is complete because the assistant has already been configured. Contact andrew@validusmedia.com to discuss.
How do I get started?
Visit aislereply.com, choose a plan, and submit your details. The AisleReply team contacts you within one working day to take your guest list and confirm event details. Setup usually completes the same day.